Privacy Policy for RenewVign Advisory AG
RenewVign Advisory AG ("our site", "this service", "our online platform") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our informational guides and advisory services related to Swiss motorway vignettes and compliance.
This website is developed in compliance with Google Ads and Bing Ads guidelines and fully follows them.
1. Information We Collect
As a neutral informational service, RenewVign Advisory AG focuses on providing guidance without requiring extensive personal data for our primary services. We collect information primarily to improve our service, respond to inquiries, and ensure the relevance of our content. The types of information we may collect include:
- Personal Information You Provide: When you contact our helpdesk for procedural inquiries, appeals support, or use our reminder and calendar integration (information-only), you may voluntarily provide non-sensitive personal data such as your name, email address, and details related to your query. We do not require or process sensitive personal data, financial information, or identification documents for our services.
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs. This data is collected in an aggregated and anonymized form where possible, to help us understand user behaviour and improve site functionality.
- Cookies and Tracking Technologies: Our site uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and support our compliance with Google Ads and Bing Ads guidelines. These technologies help us remember your preferences (e.g., language settings) and provide aggregated, non-personally identifiable analytical data. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
RenewVign Advisory AG uses the collected information for the following purposes:
- To provide, operate, and maintain our informational services, including access to guides, timelines, and canton-specific regulation summaries.
- To respond to your inquiries and provide support via our helpdesk for procedural questions or appeals.
- To improve and personalize your experience on our site, including delivering content in your preferred language.
- To understand and analyze how you use our services, identify popular content, and improve our website's functionality and content relevance.
- To monitor and analyze trends, usage, and activities in connection with our services, for internal analytical purposes.
- To ensure the security and integrity of our online platform.
- For compliance with legal obligations and to enforce our terms of service, where applicable.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., website hosting, analytics). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for various purposes, including analytics, research, and improving our services.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include using industry-standard encryption for data transmission and storing information in secure environments. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection laws, you have certain rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Third-Party Links
Our website may contain links to third-party websites for your convenience and information. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
7. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise any of your data protection rights, please contact us:
RenewVign Advisory AG
48 Bahnhofstrasse, 3rd Floor
9000 St. Gallen, Canton of St. Gallen, Switzerland